Refund & Cancellation Policy

1. Free Cancellation Window

Orders can be cancelled free of charge within the window shown on your order tracker.

2. Restricted & Locked Windows

Once stitching begins, cancellations may incur a partial charge or be unavailable.

3. Refund Method & Timeline

Approved refunds are returned to your original payment method within 7–10 business days.

4. Quality Disputes

Fit or quality concerns can be raised through Order Support before a refund is considered.

5. Contact

Questions about this policy can be directed to itqan@gmail.com.